Lead cross-functional deployments across 40+ countries, stabilising enterprise processes, integrations, and data migrations under executive governance.
20+ Years Programme Delivery
Senior Project and Programme Manager with 20+ years delivering IT transformation, global platform deployments, and large-scale system integrations across 48 countries, seven continents, and 16,000+ impacted end users. Five years at Philips Global Business Services leading internal transformation programmes across global clusters, markets, and functions. Nine years at Agfa HealthCare managing IT operations and project portfolios across EMEA. PMP, PRINCE2, MSP, ITIL v3 & v4, Change Management, and Lean IT certified.
Strategic Impact
Large-scale transformation programmes fail at the same points — governance that doesn't hold under complexity, stakeholder alignment that breaks down across geographies, and execution that loses discipline as scope grows. I build the programme structure that prevents that. Clear governance frameworks from day one. Dependency management across parallel workstreams. Change management embedded in delivery, not bolted on at the end. Programmes that reach go-live and stay stable.
How I help
I work with transformation leads, IT directors, and Operating Partners in organisations running complex, multi-geography programmes where delivery discipline and stakeholder governance are the critical risk factors. My engagements have included global ITIL and ServiceNow deployments at Philips across 48 countries, IT operations and portfolio management across EMEA at Agfa, and AI-enabled project management capability delivery for management teams in Warsaw and at Volkswagen Academy in Poznań.
Specifically:
- Programme governance design for complex, multi-country transformation delivery
- Stakeholder alignment and change management across international organisations
- IT platform deployment and system integration at global scale
- Cross-functional dependency management across parallel workstreams
- AI and automation adoption for project and delivery management teams
What I can help you with
Global Business & IT Transformation Delivery
Enterprise Process Deployment & Adoption
Drive organisation-wide process harmonisation, securing leadership alignment and measurable operational consistency across clusters and markets.
Large-Scale System Integrations & Data Migrations
Execute complex integrations and migrations that reduce operational risk and protect service continuity in healthcare environments.
ITIL & Service Operations Governance
Strengthen incident, problem, and change management frameworks, improving service reliability and cross-border operational discipline.
Healthcare IT & eHealth Program Management
Deliver multi-hospital and nationwide deployments, ensuring clinical workflow alignment and scalable infrastructure performance.
Agile & Change Management Leadership
Orchestrate structured change programmes that accelerate adoption, reduce resistance, and secure sustainable capability uplift.
Presales & Enterprise Imaging Expertise
Translate complex imaging and eHealth architectures into commercially viable solutions supporting regional healthcare growth.
International Event & Stakeholder Leadership
Coordinate multi-country initiatives engaging 40+ nations, securing funding, partnerships, and disciplined delivery at scale.
Leadership Development & Strategic Facilitation
Apply structured facilitation and resilience methodologies to strengthen team alignment and execution under pressure.
Who I work with
Global Transformation Sponsors
Healthcare & IT Executives
Enterprise Programme Leaders
Nonprofit and Association Presidents
My Projects
Philips Healthcare — Global IT Transformation & Enterprise Deployment
Role: Senior Project Manager
Client context: Global healthcare technology company, Global Business Services, operations across 40+ countries
Challenge: Standardise enterprise processes and deploy integrated systems across multi-country operations while securing adoption and governance
Scope of work: • Led global ITIL (ServiceNow) capability deployments and large-scale system integrations • Managed cross-program dependencies, data migrations, and enterprise process adoption •Partnered with senior leadership to implement Agile delivery and change governance
Timeline: 01.2021 – Present
Tools: ServiceNow, ITIL, MSP, PMP, Change Management, Agile
Outcome: Global rollout of standardized processes and platforms across 40+ countries, strengthening operational governance and cross-functional alignment
Agfa HealthCare — Regional Enterprise Imaging & eHealth Program Delivery
Role: EMEA Project / Program Manager
Client context: International healthcare IT provider delivering regional and multi-site implementations
Challenge: Deliver complex multi-hospital imaging and eHealth programs while ensuring system integration and service continuity
Scope of work: • Directed large-scale Enterprise Imaging deployments (RIS, VNA, XDS-I, advanced radiology) • Managed cross-border program coordination across hospitals and regional healthcare networks •Oversaw integrations, data migrations, and service operations in ITIL-mature environments
Timeline: 2011 – 2020
Tools: Enterprise Imaging platforms, ITIL Service Operations, Program Management (MSP, PMP)
Outcome: Successful regional and multi-site healthcare deployments, improving clinical workflow integration and operational reliability
Philips Healthcare — ITIL Capability & Service Transformation Deployment
Role: Senior Project Manager
Client context: Global Business Services transformation initiatives within multinational healthcare organisation
Challenge: Deploy standardized ITIL capabilities and entitlement management processes across clusters, markets, and functions
Scope of work: • Implemented ITIL (ServiceNow) processes for subscriptions and license entitlement management • Coordinated enterprise-wide change management and adoption initiatives •Aligned business capabilities with platform governance and operational standards
Timeline: 2021 – Present
Tools: ServiceNow, ITIL, Lean IT, Change Management
Outcome: Standardised service operations framework supporting scalable global delivery and improved cross-market process consistency
One meeting to establish fit, confirm volumes, and agree wholesale pricing. No commitment required.
Ready to discuss partner terms?
For consulting firms, training providers, and PE funds.